Refund policy

**Awful Times Return Policy**  
**Effective Date:** [2/18/25]  

At Awful Times, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below.

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### 1. **Eligibility for Returns**  
1.1 Items must be returned within **14 days** of the delivery date.  
1.2 Items must be **unused, unworn, unwashed, and in their original packaging** with all tags attached.  
1.3 Sale items, limited edition releases, and final sale items **cannot** be returned or exchanged.  
1.4 Returns are only accepted if purchased directly from our official website.

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### 2. **Return Process**  
2.1 To initiate a return, please email us at [Insert Contact Email] with your order number and reason for return.  
2.2 Once your return is approved, you will receive instructions on how to ship your item back.  
2.3 Customers are responsible for return shipping costs unless the item is defective or incorrect due to our error.

**Return Address:**  
Awful Times Returns  
423 Coen Road  
Arcola, TX 77583  

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### 3. **Exchanges**  
3.1 We only offer exchanges if the item you received is **damaged, defective, or incorrect**.  
3.2 If you need a different size or color, you must return the item for a refund and place a new order.  
3.3 Exchanges must follow the same eligibility criteria as returns.

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### 4. **Refunds**  
4.1 Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.  
4.2 If approved, refunds will be processed to your original payment method within **7-10 business days**.  
4.3 Shipping costs are **non-refundable** unless the return is due to our error.

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### 5. **Damaged or Incorrect Items**  
5.1 If you receive a damaged or incorrect item, please contact us within **48 hours** of delivery with photos of the issue.  
5.2 We will provide a prepaid return label for defective or incorrect items.

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### 6. **Non-Returnable Items**  
6.1 Gift cards, accessories, and promotional items are **not eligible** for return.  
6.2 Items that show signs of wear, stains, or damage caused by the customer will be **rejected**.

7. **Contact Information**  
For any questions regarding our return policy, contact us at:  
Email: (Awfultimes25@gmail.com)

By purchasing from Awful Times, you agree to this Return Policy.